Privacy Policy
Mahavir International Delhi ("MID", "we", "us", "our") is committed to protecting the privacy of every visitor to our website, donor, volunteer, beneficiary, and member. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices and rights you have regarding your information. By using our website, donating to us, registering for a camp, or otherwise interacting with us, you agree to the practices described in this policy.
This policy was last updated on 07 August 2026 and may be revised from time to time. We encourage you to review this page periodically for the latest information on our privacy practices.
Information We Collect
We may collect the following categories of information when you interact with us online, at our medical centres, or during eye and health check-up camps:
- Personal identification information — name, address, phone number, email address, date of birth, gender, and photograph.
- Health and medical information — details shared during eye check-ups, health camps, and treatment at our centres, collected solely to provide appropriate care and maintain medical records.
- Donation and payment information — donation amount, payment method, and transaction details when you donate online or offline. Card and payment credentials are processed by our secure third-party payment gateway; we do not store your card or banking details on our servers.
- Volunteer and membership information — details submitted when you apply to volunteer, join as a member, or register for our programmes.
- Enquiry and communication data — information you submit through contact forms, the "Enquiry" page, newsletter subscription, or emails sent to us.
- Technical information — IP address, browser type, device information, and pages visited, collected automatically through cookies and similar technologies when you browse our website.
How We Use Your Information
We use the information we collect to:
- Provide eye care, health care, and other charitable services, and maintain related medical and treatment records.
- Process and acknowledge donations, issue donation receipts, and comply with tax and statutory (including 80G and 12A) requirements.
- Communicate with you regarding camps, appointments, campaigns, newsletters, and our monthly magazine, "Mahavir Vision".
- Respond to enquiries, feedback, and requests submitted through our website or offices.
- Evaluate and process volunteer, membership, and career applications.
- Improve our website, services, and outreach programmes.
- Comply with applicable laws, regulations, and requirements of government bodies and our corporate sponsors, where reporting on camp outcomes or beneficiary numbers is required.
Sharing of Information
We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:
- With doctors, para-medical staff, and empanelled hospitals involved in providing your treatment.
- With payment gateway providers to process donations securely.
- With corporate sponsors and CSR partners (such as PSEs, banks, and corporates supporting our camps), typically in an aggregated or anonymised form for reporting purposes, unless you have consented to individual acknowledgement.
- With statutory and government authorities where required under the Societies Act, FCRA, Income Tax laws, or other applicable regulations.
- With service providers who help us operate our website, send communications, or manage our database, under confidentiality obligations.
Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and understand how visitors use our site. You can control or disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Online donations and payments are processed through secure, encrypted payment gateways. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, including to comply with legal, accounting, and statutory reporting obligations, after which it is securely deleted or anonymised.
Children's Privacy
Where our health and eye-care camps involve minors, we collect only the information necessary to provide medical care and do so with the consent of a parent, guardian, or accompanying adult. We do not knowingly collect personal information from children through our website without appropriate consent.
Your Rights and Choices
You may:
- Request access to, correction of, or deletion of your personal information held by us, subject to our statutory record-keeping obligations.
- Unsubscribe from our newsletter or promotional communications at any time using the link provided in our emails or by contacting us directly.
- Withdraw consent for the use of your information, where consent is the basis of processing, without affecting the lawfulness of processing carried out before withdrawal.
Third-Party Links
Our website may contain links to third-party websites, including our social media pages and payment gateway. We are not responsible for the privacy practices or content of these third-party sites, and we encourage you to review their respective privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with a revised "last updated" date.